Patientory Review 2024 Own & Control Your Health Data

In April 2023, Patientory CEO Chrissa McFarlane said that healthcare providers must be held to a higher standard compared to organizations in other industries. Her admonition came as no surprise, seeing that our health data went up for grabs among data brokers during the COVID-19 pandemic and the years following it. Failing to receive proper health care but having gained enough experience in healthcare IT consulting, McFarlane envisioned Patientory as a way to give the end-user all the necessary tools to own and manage their data safely. The steps that will redeem the pain-points of your patients, take advantage of the opportunities and make an unforgettable patient experience.

Patient journey mapping enables you to better connect with the patient and sympathize with their state throughout the treatment experience. This way of communication with the patients shrinks the “psychic distance” between the patient and your medical brand. The most wicked, money-draining issues we face are the ones that hide in plain sight. It’s easy to get tunnel-versioned on the “obvious” and skip past critical parts of your business. It hones in on the easy-to-miss spots in your practice and extracts the invisible layers of hindrances.

1. And in that case, none of your records are “comprehensive” or immediately accessible to providers outside of your doctor’s office.
2. Simply put, hundreds of thousands of deaths from heart attacks, strokes and cancer could be prevented each year if every American had access to the level of high-quality care these EHR systems enable.
3. Competition in the EHR space is increasing with new blockchain start-ups arising alongside blockchain divisions within large companies.
4. Working in healthcare, I understand how conservative the field can be, hence the need to work with advisors.
5. Let’s discuss how to implement this strategy for your practice in under 3 days.

Now that you know the importance of the patient journey, let’s dive into the process of how to implement it with your medical business. Pain Points included the hard work/difficulty of treatment, managing shame and self-stigma, cutting out friends/old networks, transportation challenges, and unhelpful home/work environments. Bright spots included positive social connections, helpful clinicians, new tools and skills, learning about the disease, and peer/recovery coaches. Feeling overwhelmed and confused about how to access treatment, repeated attempts to find treatment with no success, and frustration and agony over lack of access points frequent experiences among patients.

This section of the Journey Map explains the experiences of onset, specific risk factors for the development of a SUD, as well as health consequences and criminal justice involvement of patients. Each phase highlights the bright spots and pain points derived from actual patient feedback, along with common threads and insights relevant to the patient experience. The Rapid Qualitative Inquiry (RQI) framework was used to quickly develop a preliminary understanding of the often complicated and varied experiences of accessing treatment and recovery for substance use disorder.

Day 2: The Workshop Stage

Connect with an ecosystem, whether it’s an accelerator or incubator, and never stop talking to customers! I recently wrote a book about women entering the modern entrepreneurial world, and I talk about the 10 important mindsets you should have when you’re starting a business—for example, persistence and https://cryptolisting.org/ coachabilty. Growing up in the Bronx, I was exposed to various cultures and many different people from different socioeconomic backgrounds. During my first internship at the New York City Human Resource Administration/Department of Social Services, I met with hundreds of families across the city.

Thanks to its analytics features and health information, it can feed the app the data necessary to provide users with well-structured care plans. When Patientory launched in 2015, the predictions for cyberattack damages in the healthcare industry were grim, with hospitals alone being expected to suffer over $300 billion in costs by 2021. The predictions, sadly, came true, and 2021 saw healthcare data breaches hit an all-time high. The following year was no better, considering that global cyberattacks had increased by 38%, and 2023 is not looking good either.

I haven’t seen any accomplishment or any other company partnering with their organization. Being based in Zug, Switzerland doesn’t help their image as we know the low taxes there (14%) and crypto friendliness. As we can read in their whitepaper, it seems that there is a need for their own blockchain & token. The price now is purely speculative as the token is useless without a working product. I like their idea on how to use their token, and I would also love to see a buyback option added.

Patients share the tremendous discomfort and trauma of repetitive assessments and interviews when accessing treatment. Responses include feeling triggered and interrogated and questioning the utility of multiple interviews. Clinicians can streamline the assessment process and share information with other providers. Research has found that individuals who experience stigma due to an SUD are more likely to continue engaging in substance use, and manifest greater delayed treatment access and higher rates of dropout. Patients in the study shared the difficulty of interfacing with healthcare professionals with stigmatizing beliefs and attitudes. Efforts to decrease stigma should include increasing addiction literacy levels to counteract education gaps and misconceptions about SUDs.

Pain points, the difficulties and challenges faced during the trigger phase, included isolation, shame, lost relationships, and fear. The most prevalent reason for engaging in SUD treatment was being tired/wanting change (87%), followed by health reasons (35%), pressure from loved ones (23%), parenting/custody concerns (22%), and pressure from the criminal justice system (20%). Significant problems caused by SUD were reported by patients, from damaged relationships, to personality changes, to financial problems. Three out of four patients were hospitalized due to their SUD, most commonly for injuries, infections, overdose, suicide attempt/self-harm, and car accidents.

It is developing a platform to securely store and manage health information in real time. As stated in my last post here electronic health records (EHR) are one of the first problem blockchain has tackled in the healthcare industry. Being a pioneer in the space, it was difficult to secure the first round of institutional funding. So we decided to create a cryptocurrency, called PTOY, through our Foundation.

Patient Journey Mapping In 2023, Guide + [Examples & Template]

Completely replacing major centralized solutions is out of the question; Blockchain is used to greatly improve connectivity and anonymity. Simply put, hundreds of thousands of deaths from heart attacks, strokes and cancer could be prevented each year if every American had access to the level of high-quality care these EHR systems enable. Patientory laid out a roadmap of milestones that it will accomplish using the funds raised from the sale of the tokens. StartUp Health is a global, entrepreneur-led company focusing on organizing and investing in new platforms, firms and projects. Now that the map is finished, all is left is to finalize the Map and provide a concrete plan for the whole team to start acting on. It takes roughly 1.5 to 2 hours to finish the complete first draft of the map.

Step-By-Step Process: how to create a patient journey map:

Let’s discuss how to implement this strategy for your practice in under 3 days.

While 68% of patients received a formal SUD assessment, assessments are also needed for co-occurring mental health disorders, physical health, and trauma, as 67% have a co-occurring mental health disorder. Depression, anxiety disorder, and bipolar disorder are the most common diagnoses. Seventy percent of patients report justice involvement – 63% reported time in jail related to their substance use disorder, 35% participated in a diversion program, such as drug court, and 22% served time in prison. Addiction Policy Forum collected the data between August 12th and December 12th, 2021. All research protocols, instruments, and communication materials were reviewed and approved by an independent institutional review board.

Addiction Policy Forum is a nonprofit organization working to eliminate addiction as a major health problem.

Another 22% talked to a loved one/friend, 7% talked to counselor/mental health professional, 7% received a criminal justice referral, 3% called 911, 3% called their insurance company, and 2% distanced themselves from using location or moved back with family. Bright spots, or positive moments during the trigger events phase, patientory roadmap included children and family, relief, hope for change, and encouragement from others. The most common types of household dysfunction experienced were addiction in the household (62%), mental illness or suicide in the household (55%), parental divorce (55%), an incarcerated parent (22%), and domestic violence (17%).